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Zaatar W Zeit - servicexcellenceblog
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Zaatar W Zeit

On the highway between Beirut and Byblos, SEB made a quick stop to experience a healthy, traditional yet new way of enjoying breakfast at ZwZ!

Zaatar W Zeit is the trendy wrapaed, baked concept of traditional Lebanese food – Manakeesh or Lahmeh Bi Akjine.

Since the opening 1990, ZwZ has established itself to a place where locals as well as tourist come to experience a combination of tradition and modern life style!

The branch on the highway is designed in such a modern and comfortable way which makes you forget that outside the streets are literately vibrating from the buzzing traffic!

The service is surprisingly good when you think of taking a stop for breakfast on the highway. And it seems like that it is part of ZwZ ‘s service concept to deliver humble and professional service regardless of the location – we like that!

It only takes a couple of seconds until the first waiter approaches us, greets us friendly and asked about our ride! He offers coffee, tea and recommends a whole range of breakfast items which makes it hard to choose from!

American coffee, English breakfast tea, baked halloumi and eggs sunny side up, served with fresh vegetables and warm bread were presented to the table within minutes! The waiter observed that we might want to have some more olives and bread and brought another plate – complimentary of course! Very attentive and a nice touch!

Also the food presentation was very nice and made us order small deserts while blogging about ZwZ!

The Tiramisu, served in a plastic cup, was a slight minus in regards to food presentation, but the taste reminded of Segafredo, Italy!

The Bad: the location is a minus for the branch itself, although it is packed with guests all day long!

The Good: service, is besides the food a great plus! Not only that the branch manager approaches your table to ask about your well being (implemented service and brand standards, even on the highway) but also the service staff is very friendly and attentive!
Observing them, it seems like there is a good and healthy working environment among colleagues and everyone has fun at work! It reflects in their way of serving guests, and SEB likes that – a lot!

Overall a great breakfast experience which makes you start fresh into a new day, exploring what else Lebanon has to offer for travelers of all kinds!!

If you want to find out more about SEB’s experiences and updates of The Good & The Bad, not only like the post but also start following us!

Share your own experiences by commenting and keep us up to date about your Good & Bad out there…

Have a wonderful day bloggers,
SEB

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