Vapiano, Dubai Mall - servicexcellenceblog
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Jan 19 2016

Vapiano, Dubai Mall

Good day to all of you. We hope you are very well, and ready for another review by Servicexcellence – Business Consulting and Development. We recently went to the Dubai Mall for  shopping and a decent lunch with one of our friends. Having heard that Vapiano opened its doors in Dubai, we could not resist and had to have a bowl of freshly made pasta in the Dubail Mall branch.


Vapiano, in Europe is known for fresh, authentic, Italian food which is prepared a la minute and handed over the kitchen counter from the Chef, himself. It is a combination of fast-food and traditional meals, not only Italian’s would have for lunch or dinner. The menu offering of Vapiano revolves around the simple yet amazingly delicious classics of Italian cuisine.

We used the visit Vapiano in Vienna, Austria countless times, and were excited about watching the Chef preparing our Calamari Pasta. Two portions of pasta, fresh bread with a little bit of Balsamico and olive oil topped with a glass of  San Pellegrino – what would one wish for more in life?

Salt. A little bit of salt was, what we actually wished for our pasta. 


Even-though the food was prepared a la minute and the pasta was fresh and boiling hot, it was lacking of spices. Luckily each table at Vapiano, is equipped with salt & pepper and a bottle of Chili Oil. We helped ourselves and spiced up our meal – literately. 

The overall environment, look and feel of the restaurant is pretty nice. It does not feel, as if one was in Europe; the a live olive tree, spectacular green wall and an assortment of fresh herbs and the large oak tables however, do invite guests to stay a little longer than in one of the other ”Mall Restaurants”. 


The team of Vapiano – they call themselves Vapianisti – were all very friendly and attentive. From the welcome, to the actual interaction with the Chef himself and the cashier – everyone was smiling.

”A smile is more worth than a pinch of salt they say, right?”,  well that’s what we say at Servicexcellence, in regard to our experience at Vapiano, Dubai Mall. 

 We will be back. SE

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