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Valamar Diamant, Porec Croatia - servicexcellenceblog
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Mar 14 2016

Valamar Diamant, Porec Croatia

Good day to all of you and greetings from Dubai. We recently completed a very successful and great business trip to Croatia, Porec – to be precise, and had the pleasure of staying at the Valamar Diamant, 4* hotel close to the town centre.

2011 Valamar Diamant Hotel Exterior

Combining business and pleasure is important, because when you leave your family, friends and business partners to add value to someone else – the environment should be right, friendly and relaxing.

Well, this is how it was at the Valamar Diamant. We stayed for about 10 days and had a busy schedule ahead of us. The trip started, with a flight from Dubai to Zagreb, followed by a beautiful (Croatia’s landscape is great) road trip to Porec (about 2,5 hours). It was worth every single mile of travelling.

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The hotel obviously knew about our arrival and Boris, the receptionist (who is with the company for more than a decade) welcomed us with a smile. He used our name, had already prepared our keys before he wished us a pleasant stay at his property. His property (the level of ownership, regardless of the individuals’ positions was great throughout the hotel)!

What a great start to a great trip, we thought and went up to our room, located on the 9th floor. Wow, the room, the interior and colours, the huge bathroom and the view were only a few of our stay’s highlights.

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We unpacked our workshop materials, got changed and went back down to the ground floor to try out the property’s wellness facilities.

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A state of the art gym, first – class (indoor and outdoor) training facilities, sauna, solarium, steam room, an indoor pool with several relaxation areas attached to it and a (outsourced) spa!

2012 Valamar Diamant Hotel Pool 2

We made use of our time off, before the long workshop week and tried out everything. The experience was awesome and the facilities were clean, of high quality and offered space to relax.

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Not only the wellness facilities and the room itself were great, the food & beverage facilities as well as conference halls and meeting rooms were great too. The all-day dining restaurant, located on the ground floor, opens its doors fro dinner at 7pm sharp, and we were looking forward to it, every single day!

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The buffet restaurant offers a huge variety of international and local specialities (for vegetarians, vegans, as well as meat lovers) and has two huge show kitchens and a pizza station. We ate there nearly every day and enjoyed a great variety of food during breakfast, lunch and dinner hours. The only food we tried more than once was the pizza; the pizza was absolutely great, and was only one of our many #ValamarMoments.

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As said, the food was great, the service, however, was even better! From the waiters to the management, everyone at this property worked hand in hand (some of their employees are seasonal workers who come back to the various Valamar properties for more than 15 years), they smiled, used our name, checked on us, remembered our preferences and made our stay unforgettable.

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Maria, Damir, Martin, Mario, Chef Dragan, Ana,… you name it. From the reception to housekeeping, food & beverage and the actual management – everyone just managed to add value to our trip and uplifted the entire experience. The hotel is one of the few properties which are operated all year long, and only the greatest Valamar Artists (as they call their associates) work there – the best of the best! Individuals with years of experience, great attitude and willingness to care for their guests: families, business travellers, sport clubs, locals and regulars… no wonder, the hotel was fully booked (in February!).

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Overall, we had a wonderful time and wanted to thank the entire team for looking after us and making our experience unforgettable. We are looking forward to our next visit and until then, we keep looking through our own pictures and think about the beautiful sunrises and sunsets we captured…

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Keep exploring the world, SE

 

 

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