Sumo Sushi & Bento, Dubai - servicexcellenceblog
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Sumo Sushi & Bento, Dubai

Mmmm… we discovered our favorite so far. Sumo Sushi & Bento, will officially be awarded as one of the best Japanese restaurants in town. It has been long since we had sushi or Terriaky chicken and as our cravings became more and more, we finally decided to order in some Bentos. Always on the search for something new, we looked up Japanese cuisine diners on and found Sumo Sushi & Bento to be one of the closest to our place in Jumeirah Lakes Towers.

Sumo Sushi & Bento

We looked through their menu and called them up. Ms. Rita, was the one who attended our call. She welcomed us to Sumo Suhsi & Bento, wished us a great day and asked how she would be able to help us. We placed our order and gave her our details. She was quick when it came to take our order and to offer us a loyalty card, but taking down our details took a while.

Chicken Bento
The problem was that she would talk and listen at the same time, and that just did not work out really well. Finally she got our details, again tried to offer us a loyalty card and advised us to log-in online, as we did not want to give away our email details over the phone. She thanked us for our order, wished us a good meal and told us that someone would call us once the delivery was on it’s way. No one called, and the food took one hour to arrive. But it was definitely worth waiting.

Salmon Bento
We ordered Terriaky Chicken Bento, Salmon Bento, squid rings and Tempura Prawns. The extra Terriaky sauce we asked for was missing, but the food tasted amazing the way had been prepared and did not need any additional sauces or spices. The fish and chicken tasted great and fresh, the rice was steamed to perfection – not too dry and not too sticky and the portions were huge. The loyalty card, even though not ordered, had been placed in the delivery bag.

We had half of it for lunch and the other half for dinner. The price was quite high, and the delivery time quite long. The service over the phone had space for improvement, but then again, the food was great and all we wished for.
We will definitely order from Sumo Sushi & Bento again, and try out more of what they offer, and even sign up for their loyalty program.
Have a great weekend,

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