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Chin Chin, JLT Dubai - servicexcellenceblog
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Chin Chin, JLT Dubai

Too lazy to cook again? We have felt like that all week and took a heart to try out one of the little restaurants along the lakes again. As one of our most favourite places did not pick up the phone, we called up Chin Chin. Jeff, the man on the phone attended the call within less than 3 rings, greeted us friendly and welcomed us to Chin Chin.

It was our first time to order, and he took down all our details first. He repeated the details with the words:”May I repeat your information Mrs. Sofie?” , and mentioned the number and address without any faults. His English was fluent, his voice pleasant and he was even able to recommend us a couple of dishes.

We felt comfortable with him and trusted his taste. He ensured us that the broccoli beef, the sweet and sour chicken and the spring rolls would arrive maximum within 45 minutes and wished us a blessed evening. Wow, we were blown away.

Even more so, when his colleague knocked on our door only after 30 minutes. The bill for two was at about 100 AED, and the food – for the first time in six years we lived in Dubai – was hot, steaming hot.

What an experience. The service was top, the food delicious and the overall taste Chin Chin left behind amazing.

Thank you very much, you have done a great job, Jeff!

SE

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