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Cafe Bateel, Dubai Media City - servicexcellenceblog
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Cafe Bateel, Dubai Media City

It was about time that we visited Cafe Bateel for an in-between-meetings-lunch. We parked the car in the garage and went up to the second floor where the restaurant is located. The place was busy, very busy. Nevertheless we were greeted friendly and asked if we wanted a table in or outside. Considering the beautiful weather we decided to catch the last table for two outside and enjoy our quick lunch there. Quick it was, as we informed the waiter that we only had twenty minutes to drink, eat and leave. He took our order and left fast as the wind. Lemonade and coke were served in two minutes, the spicy grilled vegetable sandwich and shrimps risotto arrived only 8 minutes later. What a fast and fantastic service. Unfortunatrly I discovered that something in the sandwich must have caused an allergic reaction for me. Immediately Sandra the genuine Swiss Restaurant Manager asked the chef for all ingredients after she made sure I had anti histaminic tablets and was save. Not only the staffs attitude but also the help offered to guests who were in need of ant information, drinks refill and the service in general, were fabtastic. We will be back for sure, and try another dish next time, something without eggplant. Thank you for the superb lunch break to Ms. Sandra and her team at Cafe Bateel, Dubai Media City. Have a great weekend, SEB

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